Danish Customer and Sales Officer

We are seeking an enthusiastic Sales Officer to join our team and drive sales of our loan portfolio products. The Sales Officer will be responsible for actively seeking new sales opportunities, meeting sales targets and deadlines, and collaborating with the sales team to improve process efficiency and overall results.

Responsibilities:

Adhering to the team’s sales targets and deadlines;
Collaborate with the Sales team members to constantly improve process efficiency and overall results;
Customer on-boarding and verification of documents as per the Bank’s Policies and Operational Procedures;
Understand thoroughly the Bank’s products whilst ensuring that customers are always presented accurate information;
Responding to any customer queries via email, SMS and phone;
Provide an excellent customer experience;
Work closely with other Bank departments, especially Payments and Collections, in order to ensure transparent and efficient interaction;
Ensure adherence to the Bank’s Code of Ethics and related policies;
Involvement in production of Sales reports;
Involvement in training and mentoring of other team members;
Assist in documentation of the team’s Operational Procedures;
Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures;
Execute ad hoc tasks as may be requested by the Head of Marketing.

Required skills:

We are looking for energetic, empathetic and positive individuals with great communication skills with a resultsdriven approach and a passion for Sales.
Higher Education qualification;
Able to read, write and speak fluent Danish and English;
Essential demonstrable experience in sales of financial products;
Experience with customer database is a plus;
Team player with customer oriented mind-set;
Able to demonstrate basic computer skills including use of Microsoft Office for Windows (Outlook, Word, and Excel);
Able to follow oral and written instruction and to identify exceptions;
Attention to detail, initiative and high standard of work;
Willingness to learn and grow.
If you are an energetic, empathetic and positive individual with a passion for Sales, we encourage you to apply for this exciting opportunity.